Peak

We’re committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information on our platform.

We operate PeakTime App, a web and desktop application designed to help teams track time, manage tasks, and collaborate efficiently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

Information We Collect

Personal Information

We may collect the following personal data:

      • Name
      • Email address
      • Job title
      • Company or organization name
      • Account login credentials
      • Payment and billing information (processed via third-party providers)

Work & Usage Data

As part of providing our services, we may collect:

      • Time tracking data (hours worked, timestamps, durations)
      • Task and project information
      • Team member assignments
      • Activity logs within the application
      • User-generated content (notes, comments, task descriptions)

Technical & Device Information

      • IP address
      • Browser type and version
      • Operating system (web or desktop app)
      • Device identifiers
      • Log files and diagnostic data

How We Use Your Information

We use the collected information to:

      • Provide and operate time tracking, task management, and team features
      • Create and manage user accounts
      • Generate reports and productivity insights
      • Process subscriptions and payments
      • Communicate service-related updates and support messages
      • Improve application performance and usability
      • Ensure security, prevent misuse, and enforce our terms
      • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

      • Maintain user sessions
      • Remember preferences
      • Analyze usage patterns and improve features

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

How We Share Information

We do not sell your personal data.

We may share information with:

      • Trusted service providers (hosting, analytics, payment processing)
      • Team owners or administrators within your organization (for account management and reporting)
      • Legal authorities if required by law or to protect our rights

All service providers are contractually obligated to safeguard your data.

Team & Organization Accounts

If you join a workspace or organization:

      • Administrators may access user profiles, time entries, tasks, and reports
      • Administrators are responsible for how employee data is used within their organization

Data Retention

We retain personal and work-related data only as long as necessary to:

      • Provide our services
      • Meet legal, accounting, or compliance requirements
      • Resolve disputes or enforce agreements

You may request data deletion subject to legal and contractual obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption and access controls. However, no system is completely secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

      • Access your personal data
      • Correct or update inaccurate information
      • Request deletion of your data
      • Restrict or object to processing
      • Export your data
      • Withdraw consent where applicable

Desktop Application Data

Our desktop application may collect activity and usage data necessary to provide time tracking functionality. This data is used solely for application features and is not used for monitoring outside the scope defined by the organization.

Third-Party Services

Our services may integrate with third-party tools (e.g., calendars, project management platforms). We are not responsible for the privacy practices of third-party services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.